FAQs
Frequently Asked Questions
Find answers about NicQuit accounts, membership, prescriptions, ordering, payments, delivery, products and support.
The Basics
NicQuit is an online smoking cessation business based in Mandurah, Western Australia.
NicQuit exists to assist people access vaping products in a streamlined and legal way.
In Western Australia, vaping products can only be legally accessed through a pharmacy and only if the buyer has a prescription in hand.
A prescription is only available to people who are trying to quit smoking.
NicQuit exists to streamline the journey from enquiry to prescription to supply to quitting.
No. We are a marketing and order processing organisation.
We partner with prescribers and pharmacies to streamline and support the quit smoking journey for patients Australia wide.
Account and Membership Setup
Free.
An Account can be established with just your name, mobile number and email.
A Membership is granted to Account holders who apply for and are issued a prescription.
Members have access to the Shop and other resources.
Ordering and Payment
- A Member places an order through the Shop.
- Payment is made at time of order by Credit Card or PayPal.
- Your order is reviewed against your prescription by the pharmacy team.
- Once approved, your order is dispensed.
No.
You need to get a prescription and become a member of NicQuit to access our Shop.
Collection and Delivery
Yes. Select this option when you order.
Yes. Australia wide by Australia Post. Packaging is discreet.
Ongoing Communication
Yes. We have phone operators 8am–8pm WST every day of the year.
Call 08 9548 3284.
Need Help? Call NicQuit on 08 9548 3284 between 8am and 8pm WST every day of the year.