NicQuit is an online smoking cessation business based in Mandurah, Western Australia.

NicQuit exists to help Australians access holistic smoking cessation support and therapy, including NRT products, oral medications, and — where indicated — carefully selected therapeutic vaping products, through a legally compliant, streamlined and supportive process.

Our goal is to help you transition away from cigarettes as smoothly, confidently and successfully as possible.

In Western Australia, most smoking cessation products, including therapeutic vaping products, can only be legally supplied through a pharmacy and only to people who hold a valid prescription. Prescriptions can only be dispensed to adults aged 18+ who are attempting to quit smoking.

Currently within the pharmacy industry there is often a mismatch between what is prescribed and what a pharmacy is able to dispense and then support. This leads to frustration and relapse to smoking. NicQuit streamlines the connection between pharmacy and prescriber and supports the journey to quitting.

No. We are a marketing and order processing organisation.

We partner with prescribers and pharmacies to streamline and support the quit smoking journey for patients Australia wide.

• Oral medications
• Nicotine patches
• Nicotine lozenges
• Nicotine gums
• Nicotine mist sprays
• Therapeutic vapes

No. We have no affiliation with tobacco companies in any way.

No. We have no affiliation with these Apps.

You can upload your own prescription, you can ask your GP for a prescription or you can book a consultation with our prescriber partners.

Our prescriber partners know what products we stock, what they cost and have a view of our current stock holding.

Your own GP might prescribe things we do not have. This can lead to frustration.

Click on the Get Started link in the menu. This will take you to a clinic where you can book a consultation with one of our prescriber partners.

If they issue a prescription, they will send it to us and we will set up your account so you can purchase products online from us.

Our prescriber partners offer Bulk Billing depending on your situation. Your eligibility is checked at the time you make a booking. You will be sent to the appropriate clinic, Bulk Billed or Paid. See our Pricing Page.

$40 per consultations. Or $0 if you are eligible for bulk billing.

Payment for the consultation is taken by our prescribing partner, not NicQuit. Payment is taken before the script is issued.

Maybe. Send it to us via our Upload Prescription form (via the Get Started menu item).

We will advise if we can fill it or not.

We carry many products but can not be certain until we see exactly what has been prescribed. We can not advise about this over the phone. We need to see the prescription.

Australian law prohibits us advertising what we can supply until we see your prescription.

Free.

We establish a NicQuit account for you when you request a prescriber consultation or you send us your own prescription via the Get Started page.

.

A Green Membership is granted initially. This enables you to purchase a limited number of products in line with your prescription(s). Pricing and stock level for these products is displayed on the website.

1. You place an order through the NicQuit website. Orders can be for collection in store or delivery. See below.
2. No payment is taken at this time.
3. Your order is reviewed against your prescription by the pharmacy team.
4. Once approved, you will be sent an SMS with a payment link.
5. When payment is received your order will be dispensed and you will be advised by SMS of the tracking information or to collect it.

No. You need a valid prescription to place orders on NicQuit.

Our prarmacy partners will not issue a payment link SMS unless they have the stock.

Stock Out: This should only happen if the product goes out of stock between the time the payment link was sent to you and the time you paid. Stock is not held until payment is received. In this unlikely event a refund will be issued or you can wait for new stock to arrive.

Over ordered: For some products there are limits to how many you can order at one time, even if your prescription has repeats on it. This depends on your own personal situation, rather than the product. If you order more than is allowed then we will call you about it. Subject to your agreement, we will limit the order and issue an appropriate payment link by SMS.

You pay the consultant directly. This is arranged at the time of consultation.

Yes. Select this option when you order.

Yes. Select this option when you order.

• Australia wide by Australia Post. Post is sent every week day. A fee applies. Packaging is discreet.

Our pharmacy partners carry good levels of stock at all times.

We understand how critical it is to process and dispatch orders promptly.

Our pharmacy partners carry vaping devices for most brands.

Yes. We have phone reception staff available 8am–8pm (WA time) every day of the year.

Call 08 9548 3284.

Phone reception staff can not transfer you directly to prescribers or pharmacists.

You can book a prescriber consultation through the website. Go to Account Details.

You can request a pharmacist callback.

You can complete our Contact Us form.

In a typical situation (and assuming it is clinically appropriate).

• Your initial consultation should last about 20 minutes. If the consultant deems it clinically appropriate they will issue a prescription for you.
• Your next appointment will be about one month after your initial consultation. It should last about 10 minutes.
• Subsequent appointments will then be every two to three months.